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Medical Journey Improvement Group 13 & 14 June 2018





Dates
Wednesday, 13 June 2018 - Thursday, 14 June 2018

Meeting Code
HRT1810

Location
Novotel Melbourne on Collins
270 Collins St
Melbourne
VIC
Australia

Would you like more information?
Kate Lopez
kate.lopez@healthroundtable.org



The Medical Journey Improvement Group is new for 2018 and brings together contents of the previous Readmissions and Chronic Disease Patient Journey Improvement Groups. Our aim is to benchmarks the medical patient's journey through their various interactions with the hospital system and to consider the best setting for continued care.

Reducing unplanned avoidable readmissions is also becoming a key quality issue and requires a hospital wide strategy for improving systems for ALL patients. Relying on inefficient approaches such as case finding, or employing one FTE to reduce readmissions, reduces their impact. Frequent hospital admissions can be a sign that patients with chronic diseases and long term conditions are not provided with adequate access to non-hospital services and social support.

Click here for more information

Innovations Template - please complete and send to the project manager of this event prior to the workshop

Agenda 

HRT1810 Medical Journey Improvement Group

Novotel on Collins, Melbourne 

Day 1 – Wednesday 13th June 2018

7.30 – 7.45am

Registration for Optional meeting (with light catering)

7.45 – 8.45am

Light breakfast meeting (Optional) - Introduction to the Health Roundtable data

(All first time attendees and those interested in understanding how Health Roundtable bench-marking data is compiled and how it can be used, are strongly encouraged to attend this session).

8.30 – 9.00am

Registration

For those not attending the optional breakfast meeting (Arrival Tea and Coffee)

9.00 – 9.30am

Welcome and Introductions

9.30 – 10.45am

INSIGHTS 1 – Presentation of Briefing data and Reports

Presented by HRT staff

Key insights and general observations from the first Medical Patient Journey Improvement Group benchmarking report

Small Group Discussion

Teams to discuss their data and find opportunities for improvement and successes to celebrate

10.45 – 11.15am

Morning Tea

11.15 – 12.30pm

INSIGHTS 2 - Thought starter presentation

Integrating health care in disadvantaged communities:  sadness or euphoria?

Donna Ward, Director of Allied Health, Partnerships and Research, Caboolture Hospital, and Dr John Adie, Medical Director - Health Hub Morayfield, Caboolture

12.30 – 12.45pm

COLLABORATION

What are the critical issues that have been identified from the morning’s presentations?

12.45 – 1.30pm

Lunch

1.30 – 2.45pm

INNOVATION - Poster Session

Each Facility to share an Innovation project relating to initiatives to improve the journey for medical patients.

Share and Steal Marketplace -  bring any material, policies, SOPs, brochures

2.45 - 3.15pm

COLLABORATION - Working session 1

Identifying the burning platform issues that necessitate change

Teams reflect on their own service in light of the presentations and discussions so far. A chance to identify specific improvements to be made, and set SMART goals

3.15 – 3.30pm

Afternoon Tea

3.30 – 4.30pm

COLLABORATION – Working session 2

Team action planning based on the morning’s presentations and innovations

4.30 – 5.00pm

Day 1 Summary and Close

5.00 – 6.30pm

Networking opportunity: Drinks and canapés  at the Novotel Melbourne on Collins

 

Day 2 – Thursday 14th June 2018

8.15 – 8.30am

Arrival Tea and Coffee

8.30 – 9.15am

Welcome

Reflections from day one

Highlights and innovations from HRT meetings from the last twelve months

9.15 – 10.30am

INSIGHTS 3 - Thought starter presentation

The InterRAI Acute Care – A new omnibus nurse assessment for adult inpatients

Professor Len Gray, Director of the Centre for Health Services Research, University of Queensland, and Susan Wood, Director – Quality and Patient Safety, Canterbury District Health Board

 

Small group discussion – what has been learned from this morning’s presentations?

10.30 – 11.00am

Morning Tea

11.00 – 12.00pm

COLLABORATION – Think tank

Sharing and learning from improvements made by other member health services

Small group discussion with other participants – identifying key issues, how they can be addressed, connecting with and learning from peers

12.00 - 12.30pm

COLLABORATION – Working session 3

Planning innovation 

Health Service Team - Deciding how transformational change can occur and developing a clear goal and vision of the change activities that are needed

12.30 – 1.15pm

Lunch

1.15 – 3.30pm

COLLABORATION – Working session 4

Don’t let up – create a new culture

Presentation of key cultural change frameworks

Participants will work with their own health service team again to refine their Aim Statement and Action Plan based on the good ideas you have heard.

Action plans will be presented to the full group for feedback and assistance with resources

Teams to input into our online system the key issues / things they need help with around their Action plan.

Discussion about topics for 2018 Medical Patient Journey Improvement Programme

Summary and closing comments

3.30pm

Meeting Ends

 


Accommodation & Flight Arrangements
Delegates are responsible for making their own accommodation and travel/flight arrangements.


Suggested Accommodation

Accommodation Contact Details Reference Code Discounts
Ibis Styles Melbourne, The Victoria Hotel
215 Little Collins St, Melbourne VIC 3000

+61 3 9669 0000
stay@victoriahotel.com.au
-
Rendezvous Hotel Melbourne
328 Flinders St, Melbourne VIC 3000

+61 3 9250 1888
reservations.melbourne@rendezvoushotels.com
-
Mercure Welcome Melbourne
265 Little Bourke Street 3000 Melbourne Australia

61 3 9639 0555
H3031@accor.com
-
Adina Apartment Hotels
88 Flinders St, Melbourne VIC 3000

+61 3 8663 0000
flinders@adinahotels.com.au
-
Stamford Plaza
111 Little Collins St, Melbourne VIC 3000

+61 3 9659 1000
reservations@spm.stamford.com.au
-
Novotel Melbourne on Collins
270 Collins St, Melbourne VIC 3000

+61 3 9667 5800
h1587@accor.com
-


Accommodation & Flight Arrangements
Delegates are responsible for making their own accommodation and travel/flight arrangements.

Hotel
Novotel Melbourne on Collins St, Melbourne, VIC 3000
 

Subject to availability at time of booking.
To book with the best available rate, please book directly with hotel and use the reference

 To book directly +61 3 9667 5800
Reference: HRT1810
Bookings made within 30 days of event date will be offered best available rate. Any cancellations made within 7 days prior to arrival will be charged in full.
http://www.novotelmelbourne.com.au/