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Clinical Service Improvement Workshop 27 March 2018

Meeting

Agenda

Other Information

Dates
Tuesday, 27 March 2018 - Tuesday, 27 March 2018

Meeting Code
HRT1802b

Location
Grand Mercure Wellington
345 The Terrace
Te Aro
Wellington 6001
New Zealand

Would you like more information?
Kate Tynan
kate.tynan@healthroundtable.org

Each year the Roundtable prepares a special workshop that specifically addresses the concerns and responsibilities of Executive Clinical Directors.

The Health Roundtable welcomes back Dr Jeanne Huddleston from the Mayo Clinic to deliver a full day interactive workshop on Healthcare systems engineering approach to solving the unsolvable.

Jeanne is a leader of Quality and Safety at the Mayo Clinic.
As well as being a specialist physician, Jeanne completed

an industrial engineering degree, which allowed her to

translate a systems engineering and design methodology

to solve health care delivery’s toughest problems. Amongst

many achievements, she embedded systems engineering and

reliability principles into the multispecialty and multidisciplinary

100% mortality review system at Mayo Clinic. Over the last year,

Jeanne has been engaged to assist many hospitals in the USA

and around the world (including Tasmanian hospitals) with their

quality improvement initiatives.

The days of relying on ‘low hanging fruit’ health initiatives are gone. Everything we face in healthcare is multifaceted and involves more than one patient and provider group. Skills are needed from a wide variety of disciplines to solve today’s tough health care problems. Using a combination of case-based teaching, small group discussions and an audience response system, participants will learn how to apply healthcare

systems engineering principles to understand, measure and improve a current difficult problem.

Click here for more information

Agenda –Workshop [HRT1802b]

Tuesday 27 March 2018 Grand Mercure Hotel, Wellington, New Zealand.
8.00 - 9.00am	Arrival Tea & Coffee
9.00 -10.30am	Jeanne Huddleston will lead discussion in conjunction with senior Health Roundtable staff. Workshop session 1. How to identify the facets of complex problems and what metrics should be considered to measure change. A discussion on the principles of health service engineering to improve the quality and safety of care.
10.30 - 11.00am	Morning Tea
11.00 - 12.30pm	Workshop session 2. Further elaboration on the principles of health service engineering and how they can be applied to some presented NZ data from Health Roundtable reports. Work on participant’s own hospital problems.
12:30 - 1:15pm	Lunch
1.15 - 2.50pm	Workshop session 3. Discussion on how a suitable problem fix can be developed and how to validate a proposed solution.
2.50 - 3.10pm	Afternoon Tea
3.10 - 4.00pm	Workshop session 4. Final session will discuss the parameters for a pilot and metrics for success and how to plan for a scaling up of the pilot to full implementation.
4.00pm	Workshop close.

Accommodation & Flight Arrangements
Delegates are responsible for making their own accommodation and travel/flight arrangements.

Suggested Accommodation

Accommodation	Contact Details	Reference Code	Discounts
Grand Mercure Wellington 345 The Terrace 6001 Wellington New Zealand	Tel: (+64)4/3859829 h1991-re01@accor.com		-
Hotel Mercure Wellington Abel Tasman 169 Willis Street Te Aro 6011 Wellington New Zealand	+64 4 3851304 resabel@primehotels.co.nz		-
CQ Hotels Wellington 213-223 Cuba Street Wellington	+64 4 385 2156 info@cqwellington.com		-
Willis Hotel Wellington 355 Willis St, Wellington, New Zealand 6011	+64 4 803 1000 reservations@williswellingtonhotel.com		-
Mercure Wellington Central City Hotel and Apartments 130 Victoria Street Te Aro 6142 Wellington New Zealand	+64 4 385 4166 rescc@primehotels.co.nz		-