Alfred Health enables patients and families to make “MET” calls
Categories: Patient Safety, Innovation |
Author: Matt Stewart
Posted: 4/11/2014 |
A pilot is currently underway at The Alfred Hospital to test the process when patients and their families think “something’s not quite right”.
The pilot is based around ensuring patients, families and
carers are informed about recognition and response systems, and able to
initiate an escalation of care response.
Evidence indicates that delayed activation of a Medical
Emergency Team response for deteriorating patients is a strong predictor of
mortality in patients. It is widely agreed that priority should be placed on avoiding a delayed response when
deterioration is occurring.
In a 3 month pilot only 10 calls were received from patients
and families, and only two were complaints. A small consistent group of
responders to patient calls was considered crucial.
The Alfred and other participating hospital’s innovation
presentations are available to HRT members by clicking here.
To find out more about these and other innovations from this
meeting, please email email@example.com