Innovation Award Winner -Extra Capacity for Chemotherapy !
Categories: Public, Roundup Issue #13 |
Posted: 23/10/2012 |
St George Cancer Service
Innovation Award to Lucy Burns from St George Hospital, NSW - Finding a new way to increase capacity. Introduction of an acuity scale into an outpatient chemotherapy unit.
Lucy’s innovation addresses a problem common to many outpatient services; that is to treat more patients without increasing clinic space or nursing numbers while simultaneously reducing patient waiting times. Traditional clinic models historically allocate bookings based on numbers of patients per nurse. However this ‘formula’ fails to account for patient complexity or acuity. Click here for Lucy’s presentation
Through literature research an opportunity to increase productivity was identified that allocates nursing resources according to a 20 point patient acuity scale. Instead of each nurse being assigned 5 patients per day they are assigned through the booking system, a maximum of 20 points per day – the points are allocated to each patient according to an acuity scale. The added advantage was forward notice of 12 to 24 hours to allow nurses to plan their day more efficiently. The changes have had immediate impact with reduction in waiting times. The innovation is cost neutral, has increased clinic capacity, equitably distributed the workload and is readily adaptable to other outpatient services. Click here for Lucy’s presentation