The key programs and concepts offered in the CIS Portfolio are:
- Lean: Reduce waste and apply process and value stream mapping, 5S, workload levelling, and the “Pull” System
- Patient Safety and Quality: Build high performing teams, using checklists, debriefs, human factors risk reduction and open disclosure
- Measuring Operational Improvement: Understand comparative data and use scenario modelling and prediction tools for business cases and improvement activities
- Stranded Patient: Identify key risk factors, remove delays and standardise work practices to improve the care of your long stay Patients
- Problem Solving: Use tools (Fishbone, FMEA, Driver Diagrams, etc.) to diagnose your hospital’s challenges and find practical, effective solutions that target the identified gaps