News Article

Winners of the 2017 Innovations Awards: Congratulations Alfred Health, Vic

Author: KateTynan | Posted: 31/07/2017 | Views: 5993
Informed Relatives of Surgery: Real Time SMS Messaging to Patients Families
Keeping concerned relatives informed of a patient’s surgical progress reduces anxiety, provides transparency and reduces the fear of missing status updates.  Solution: Automated real time messages are pushed at three stages. Transfer to the OR, Surgical Start time and Surgical stop time.  Results: High levels of patient satisfaction: Quote- ‘Fantastic’, ‘It’s about time’   ‘Made things easy’  ‘I could tell the family what’s going on’   Click here
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